Contact information
HairSilk values open communication with our customers. Whether you have questions about a product, need help with an order, or would like more information about our policies, our team is here to assist.
We aim to respond to customer inquiries as quickly as possible and appreciate your patience as we review each request carefully.
Business Address
1396 Rosehaven Rd
Mississauga, ON
Canada
Phone
(905) 474-8000
Customer Support
Our support team is available to assist with:
- Order inquiries
- Product information
- Shipping questions
- Return and refund requests
- General store assistance
When contacting us regarding an order, please include your order number and the email used during checkout so that we can assist you more efficiently.
Response Time
Customer inquiries are typically answered within 1–2 business days. During peak seasons, response times may be slightly longer, but we always strive to assist customers as quickly as possible.
At HairSilk, customer satisfaction is a priority. We appreciate every message we receive and look forward to helping you with any questions or concerns related to your shopping experience.