Refund policy

RETURN & REFUND POLICY

We want you to shop with confidence at Hairsilk.

If you are not completely satisfied with your purchase, we offer a free return and full refund within 30 days of delivery.

Return Eligibility

  • Return requests must be made within 30 days of receiving your order
  • Items must be unused, undamaged, and in original packaging
  • Proof of purchase is required

Refund Process

Once your return is approved and received, we will issue a refund to your original payment method. Refunds are typically processed within 5–10 business days, depending on your payment provider.

There are no return fees, and our support team will guide you through the process step by step.

Please contact us before sending any items back to ensure a smooth return experience.